Shipping Policy

Shipping Policy

 At Glimm Jewel, we are committed to providing you with a seamless and reliable shipping experience. Below are the details of our shipping policy:

 

Processing Time

  • ⁠ ⁠Orders are processed within 1-2 business days.
  • ⁠ ⁠Custom or personalized items may require additional processing time, which will be communicated at the time of order.

 

Shipping Rates and Delivery Times

We offer several shipping options to meet your needs:

  • ⁠ ⁠Standard Shipping:

  - Delivery Time: 5-7 business days
  - Cost: Free

 

 International Shipping

  • ⁠ ⁠Delivery times and costs for international shipping vary depending on the destination. Please refer to the shipping calculator at checkout for accurate rates and delivery estimates.
  • ⁠ ⁠Customers are responsible for any customs duties, taxes, or fees that may apply to international shipments.

 

Shipping Confirmation and Tracking

  • ⁠ ⁠Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can use this information to track your package until it arrives.

 

Address Accuracy

  • ⁠ ⁠Please ensure that your shipping address is correct and complete. Glimm Jewel is not responsible for orders shipped to incorrect addresses provided by the customer.

 

Lost or Damaged Packages

  • ⁠ ⁠If your package is lost or damaged in transit, please contact our customer service team immediately. We will work with the carrier to resolve the issue and ensure you receive your order or a suitable replacement.

 

Delays

  • ⁠ ⁠While we strive to ensure timely delivery, there may be occasional delays due to factors beyond our control, such as weather conditions, customs processing, or carrier issues. We appreciate your understanding in such situations.

 

Questions and Support

  • ⁠ ⁠If you have any questions or need assistance with your order, please contact our customer service team at [insert contact email or phone number]. We are here to help and ensure your shopping experience with Glimm Jewel is exceptional.

 

Thank you for choosing Glimm Jewel. We look forward to delighting you with our exquisite sterling silver jewelry and outstanding service.